Terms & Conditions
Terms and Conditions
Welcome to hagatnaa.com website . These terms and conditions apply to the Site, and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions.
By using the Site, you confirm your understanding of the Terms and Conditions. If you refuse those Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective at the momment of posting on the Site with no other notice provided. Please check our Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
Use of the Site
You have to be 18 years old at least , or , accessing the Site under the supervision of a parent or legal guardian.
We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. wholeseller use or use on behalf of any third party is prohibited, except as explicitly permitted by hagatnaa administration . Any violation of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.
.As you are registering to our site you agree to receive promotional emails from the Site. Later you can opt out of receiving such promotional e-mails by clicking on the unsubscribe link at the bottom of the mail .
some services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.
Content provided on this site is solely for informational purposes. Product representations expressed on this Site are those of the vendor and are not made by us. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions
Order Acceptance and Pricing
We are doing our best to provide the most accurate pricing information on the Site to our users; however, sometimes errors still occurs, such as cases when the price of an item is not displayed correctly on the website. in this case , we reserve the right to refuse or cancel any order. In the event that an item is incorrect price, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verification or information, including but not limited to phone number and address, before we accept the order
Trademarks and Copyrights
All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Egyptian copyright laws and international conventions. All rights are reserved.
Any disputes, controversies, or differences arising out of the implementation, interpretation, performance of these Terms and Conditions, shall be finally settled through arbitration by a single arbitrator to be appointed in accordance with the rules of Cairo Regional Centre for International Commercial Arbitration (CRCICA). The arbitrator shall be a person who is legally trained and who has experience in the information technology field and is independent of either party. The venue of the arbitration shall be Cairo, The award of the arbitrator shall be final and binding and may be entered in any court of competent jurisdiction and enforced in accordance with the Arbitration Law No. 27 of 1994. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through competent courts.
Applicable Law and Jurisdiction
These Terms and Conditions shall be interpreted and governed by the laws in force in Egypt. Each party hereby agrees to submit to the jurisdiction of the Egyptian courts and to waive any objections based upon venue
Refund for Cash On Delivery Orders
In case of return and the payment method was cash on delivery , the customer is eligible for cash refund within 10 days and after the 10 days if the customer was unreachable for another 10 days the money will be refund via voucher and the customer can’t request to take it in cash anymore
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of hagatnaa.com in operating the Site, your sole and exclusive remedy is to discontinue using the Site.
- Please note that postal refunds will only stay 60 days as per the new postal office rules
- If the customer wants to return his item for changing mind / dislike / no technical reason, he/she will have to pay the pick-up return fees
- Kindly be informed that ordered items are subject to availability till it last at the time of shipping and are the sole responsibility of the seller with no liability on hagatnaa. Your delight is our primary aim.
- In case your order is placed with high value of money you will be asked to pay a down payment whether to pay in hagatnaa`s bank account
- Marketing & Gift vouchers should be used once per customer
- Customer is requested to have only one account on the website
- In case of creating multiple accounts or using any voucher more than once/ per customer , hagatnaa has the right to take legal action against the customer
- Any voucher abuse will be handled by hagatnaa`s legal team and the customer account will be blacklisted and will not be able to place any order again
- In case of return and the payment method was cash on delivery , the customer is eligible for cash refund within 10 days and after the 10 days if the customer was unreachable the money will be refund via voucher and the customer can’t request to take it in cash anymore
- Kindly be informed that ordered items are subject to availability till it last at the time of shipping and are the sole responsibility of the seller with no liability on Hagatnaa. Your delight is our primary aim.